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"Make the report better" can send two coworkers in opposite directions

A manager asks two workers to make a report better. One adds detail. The other cuts it.

That's common. Gallup, a workplace research company, found only about half of workers strongly agree they know what's expected.

Then the manager says what the report is for: helping a buyer pick between two sellers. Every line must help that pick. Prices stay. Company history goes.

Source: news.gallup.com

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